Frequently Asked Questions
Tools and usage
What is Get Image Info? A free toolkit with three pages: Analyzer, Compressor, and Resizer.
What is the fastest workflow? For most tasks: analyze first to inspect metadata, resize to target dimensions, then compress once for delivery.
Does it work on mobile? Yes, on modern mobile browsers that support file selection for images.
Privacy
Are files uploaded? Analyzer uploads temporarily for metadata extraction. Compressor and resizer run locally in your browser.
Do you keep my images? No. Analyzer files are deleted immediately after processing. Local-processing tools are never uploaded.
Formats and metadata
Which formats are supported? Analyzer supports JPEG, PNG, GIF, WebP, HEIC, AVIF, BMP, TIFF, and SVG. Compressor supports JPEG, PNG, WebP, and GIF. Resizer supports JPEG, PNG, and WebP.
Why is EXIF missing sometimes? Many social and editing apps strip metadata on export or upload. Screenshots and graphics often have little or no camera EXIF.
Can this site remove metadata? No. It reads metadata only. Use dedicated editing tools if you need to strip tags.
More help
Read detailed steps in the User Guide and topic pages: metadata fields, EXIF GPS privacy, format guide, and compression mistakes.